This page outlines the photo booth services provided by Cloud Booth Co (Referred to as Vendor) to clients (Referred to as Client) who booked photo booth services through the Vendor's website: https://cloudboothco.com

Contracted Services. Includes all services described in selected package details reviewed and distributed to clients. Any additional services/products requested by the client incurred by the Vendor will be billed directly to client at cost. All services contracted cannot be deducted, but additional services can be added. 

Retainer. For events more than 30 days away: An initial 50% retainer and a signed client agreement must be placed to secure the date. The remaining payment will be due 2 weeks prior to the event's date. There will be no penalty for paying the event in full prior to the event date. For events less than 30 days away: The payment is due is full and a signed client agreement must be placed to secure the date.

Payment Method. For your convenience, payments can be made online via our website using a valid credit or debit card. Otherwise, payment is to be made by cash or check. 

Exclusivity. Client understands and agrees that he or she has hired the Vendor exclusive of any other service provider. In order to provide a high level of satisfaction and quality of service, no other service providers, other than any assistant or third party that the Vendor hires to complete the Services outlined in this Agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this Agreement.

Responsibility. Vendor is not responsible for Acts Of God, Natural Disasters, an Act Of Government such as A Declaration of National or Local Emergency, or Other Incidents Not within the control of the Vendor, i.e. accident, death in the family, illness, pregnancy, or sudden tragic circumstance. In such a situation, Vendor will try to obtain, a qualified professional replacement to fulfill Vendor’s obligations under the contract, at no additional charge to the client.

Liability. It is understood that Vendor is only liable for services completed and provided by Vendor and cannot be held liable for the services of other contracted vendors. It is understood that in no event shall Vendor be liable for consequential damages of any kind.

Cancellation Policy. If event is canceled, no portion of the fees paid to the Vendor will be returned. If event is canceled less than 6 months before date, 2nd payment will be required to compensate for hours of service already rendered and loss of event date. If the event is postponed, services contracted can be applied to a new date if available (refer to Postponement Policy).

Postponement Policy. If event is postponed, all services will cease at time of notification of postponement if no determined new date is provided. Payment schedule will be determined and readjusted post new event date notification. If client requires services to resume, post new event date being established, second payment will be required at time of service re-start.

Copyright Ownership.  In the event that any copyrighted work(s) are created as a result of the Services provided by the Vendor in accordance with this Agreement, the Vendor owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by the Vendor and may be used in the reasonable course of Vendor business.

Permitted Uses of Product(s). Vendor grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only. Personal use includes, but is not limited to, use within the following contexts:

In photos on Client’s personal social media pages or profiles; or

In personal creations, such as a scrapbook or personal gift; or

In personal communications, such as a family newsletter or email or holiday card.

Damage or Loss of Accessories. Client agrees to exercise all due care in caring for, and preserving the property of the Vendor. Clients shall remain responsible for all loss or damage to rentals, up to and including actual replacement value for each missing or damaged item per cost. Any damages will be due in full payment to the Vendor within 5 business days.

Protection of Equipment. Photo Booth equipment must not be moved by the client and must not be unplugged by the client as this can break the equipment. Photo Booth equipment must also be under a covering, provided by the client, that protects the photo booth from any rain, hail or lightening if the event is outside and the weather is going to be inclement. Should the photo booth need to be relocated from outside to inside after being set up, a charge of $100 will be charged to the client.

Stairs/Accessibility Policy
Client is responsible for informing Cloud Booth Co of any stairs, elevators, loading restrictions, long walking distances, or accessibility limitations at the venue prior to the event date. Photo booth equipment, backdrops, balloon installations, and event equipment can be heavy and may require additional labor or setup time when stairs are involved.

If the setup location requires the use of stairs without elevator access, additional fees may apply based on the number of stairs, equipment required, and staffing needs. Cloud Booth Co reserves the right to modify setup plans or decline certain installations if access conditions are deemed unsafe or were not disclosed prior to the event.

Appropriate Conduct/ Safe Working Environment. The Client(s) expressly agree(s) to take best efforts to provide Vendor and Vendor’s staff with safe and appropriate working conditions. In the event of circumstances deemed by either Vendor or a bystander to present a threat or implied threat of injury or harm to Vendor staff or equipment, the Vendor reserves the right to cancel all services remaining under this Agreement and leave the event. In the event that the Vendor must leave due to such circumstances, the Client(s) agree to release and hold the Vendor harmless from any resulting incomplete coverage or reduction in service quality, with no refund provided.

The undersigned have read this contract, understand its terms, and agree to be bound thereby. Any additions, deletions, or revisions must be made in writing and approved by all responsible parties. The parties agree that this contract is the complete and exclusive statement of the mutual understanding of the parties.